ModalConnect provides a valuable secure feature set to increase effectiveness and efficiency.  

 

By minimizing false positives, creating actionable insights and visualizing results, ModalConnect supports your flow of work in a secure and configurable way.

Minimize False Positives​

You want your workforce to capture details and minimize the time taken to identify Entities and related Associations and minimize false positives within a file. Using ModalConnect's advanced machine based entity recognition and SmartForms capture, information can be structured and validated using a number of intuitive options.  This includes a configurable smart-matching algorithm with Entity duplicate check thresholds configured against any combination of Entity Properties.

In the line of general responsibilities, field workers, capture details and on returning to the base or office, enter these into a database. The next work step often requires an Analyst to review the information identifying Entities and related Associations. A principal objective during this work is to reduce inaccuracies and improve reliability of information which creates an appropriate structure to view data that supports operational need. 

Complications arise due to time taken to identify, validate, and resolve dirty data.  Relationships with additional Entities and their clusters may be disjointed causing a diminished view and weakened analysis of the overall picture. 

 

To better support this work: as information is added to a File/Case, ModalConnect provides users an ability to validate new Entities against existing Entities at point of data capture. Using ModalConnect SmartForms, information can be structured and validated using a number of intuitive options.  This includes a configurable smart-matching algorithm with Entity duplicate check thresholds configured against any combination of Entity Properties.  If the field worker cannot make an informed decision, the Entity is added to the Entity Duplicates view for further processing.   

 

To support some sectors, ModalConnect provides the Admiralty rating system (5x5x5 or 6x6).  This approach improves the organization’s ability to capture and structure information at source increasing confidence about information used for operational reporting and action.

SmartForms

You need the information collection phase to flow effectively.  Allowing your team, department, organization or public to submit information in an effective intuitive format is essential to efficiently develop knowledge and make decisions. 

ModalConnect’s SmartForms supports the collection of information from a broad range of sources including ModalConnect users and other non ModalConnect users e.g. the wider organization or public facing enabling a wider scope of information collection. Once the form is submitted, it is made visible to the appropriate role for further vetting.   

As information is added to a File/Case, ModalConnect provides an ability to validate new Entities against existing Entities at point of data capture. Using ModalConnect SmartForms, information can be structured and validated using a number of intuitive options. This includes a configurable smart-matching algorithm with Entity duplicate check thresholds configured against any combination of Entity Properties. If the field worker cannot make an informed decision, the Entity is added to the Entity Duplicates view for further processing. 

Suggested entity associations are promoted to the User in real-time to assist with decision making and to help determine reliability of information.

Information can be further evaluated including ModalConnect’s Visual Analytics – a powerful, flexible fast and insightful graph visualization link analysis tool.

A custom form designer is provided with all subscriptions.  

Entity Extraction & Associations

ModalConnect supports automated suggested Entity identification and suggested Associations (subject to security access) based on machine learning and advanced cognitive services. ModalConnect learns as information is collected, advancing the value of the data and improving the efficiency of work. This delivers productivity gains and supports better decision making and outcomes. 

Entities and associations within ModalConnect are at the heart of reporting, visualization, assessments, notifications, watchlists and alerting. 

Active Assessments

ModalConnect extends the accepted approach to information collection and Entity analysis by supporting configurable Assessments using a range of information that can be gathered and synthesized.

Through the lifecycle, an organization can leverage the reliable base set of Entities and Association links, and incorporate Assessment results to develop further confidence allowing for the formulation of an intelligence picture or business hypothesis to prove or disprove topics of interest.

ModalConnect’s Assessments are available as part of Standard, Workgroup and Enterprise as a fully configurable measurement platform providing a means to quantify an Entities status by means of appropriate measurement / instruments. This criterion enabled Assessment model available in ModalConnect develops greater reliability and validity for the organization.

ModalConnect provides the ability to create as many Assessment templates as necessary either at organizational, department or individual File or Case level. All Assessment detail including the assessment attributes can be configured to include title, description, weighting, score title, score value and score description.

In many cases, assessments are not a single event but a continual cycle to support organization targeted outcomes. This can supported via ModalConnect’s workflow which can be configured to allocate Assessments to individual users.

In the likely event that there is more than one assessor, a configurable rubric is included to support the subjective approach – even if the same Assessment attribute is being measured.

ModalConnect supports the evaluation through a fully configurable assessment model supporting systematic collection and analysis of both qualitative and quantitative data for the purpose of making decision or forming a judgement. Standard reports as well as an advanced configurable reporting tool are also standard.

As with all ModalConnect features, Assessment results are protected by the same proven security model, including a full log of all Assessment activity.

 

Create Actionable Insights

You are focused on directing your team to prove or disprove validity of information. ModalConnect supports the information cycle used to make intelligence led accurate and effective decisions.  You need actionable information and require confidence in the approach using a number of techniques to validate.

The intelligence cycle is the process used to make intelligence focused, accurate and effective as possible.   Organizations are required to continuously attempt to prove or disprove validity of information which eventually creates a reliable information picture about the topic in question.  These work steps can consume workforce capacity but is often the only way to increase an organizations ability to confidently make decisions.  Traditionally, creating a reliable information model that provides a basis for actionable decisions is both challenging and resource intensive.   

Actionable information requires confidence and ModalConnect’s approach using a number of techniques to validate at source reduces workforce effort that usually occurs further in the cycle.  Due to a more reliable base set of Entities and Association links, available earlier in the cycle, an organization can use their visualization or charting capability earlier to make decisions.  

This increased confidence allows them to formulate an intelligence picture or business hypothesis to prove or disprove topics of interest.

Visualize & Analyze

Your team needs to “join the dots” in data and reveal insights. ModalConnect supports this with proven data visualization tools that is clear and clutter free enabling you to make the connection. With automatic layouts, network filtering, node combining, social network, time based or map mode analysis, you are supported by a high performing platform to visualize your data sets.

Analysis and production is supported using ModalConnect’s Visual Analytics using a powerful, flexible fast and insightful graph visualization or link analysis tool supporting the ability to distil complex connected critical intelligence insights. Revealing sights between people places and events.

  

Users rely on a visual model that’s clear, clutter-free and lets them find the answers they’re looking for quickly and easily. ModalConnect’s Visual Analytics is designed to reach anyone in the organization with full touch support that works with modern browsers. 

Layouts are automatically arranged providing users with clean clear views of information. With a range of layout options available, users can adapt views to highlight different aspects.   

If there is a need to simplify large and complex data sets, combos provide a fully interactive approach to grouping nodes and links including style, open, close, nest with an ability to move around them. 

If users require a map view and data has latitude and longitude properties, users can transition between a network view or map view using the Leaflet library add-ons.  

The time bar makes it easy to see how connections form, evolve or break over time. It gives analysts a powerful way to filter any data with a timestamp or duration so they can focus on the most important connections. Pattern analysis is made easy by visualizing the volume or type of activity taking place.  

To help users identify the most important nodes in their network data, a set of power algorithms are included to develop a social network analysis. They reveal insight including which nodes are strategically well-placed or most influential. SNA isn’t just for networks of people: e.g. it’s important to understand interactions between devices; transactions between bank accounts; companies, directors and shareholders; or many other situations where social networks exist.

 

Configurability

To allow your team to reach high productivity you need an information system that supports your organisation’s intelligence led way of working from where you work.

ModalConnect is a configurable SaaS product that supports your organization’s intelligence and investigations, from where you work.  This adaptability means being able to drive more effective and efficient operations and better high-level decisions with a supporting tool that can work the way your organization wants to — and not one driven by a vendor’s assumption of how your unique enterprise should operate.  ModalConnect provides high levels of configurability that you control with a complete set of features ready for you from day one

 

The following ModalConnect features are fully configurable

  • Organization department or unit      

  • File reference     

  • Document reference     

  • Property Lookups – extensive starter set      

  • System Lookups – includes Admiralty ratings and other starter set types         

  • Notes

  • Tags       

  • Task templates – fully configurable to support Task Categories     

  • Entities and attributes - including smart matching, fully configurable     

  • Associations –  including Forward and Reverse descriptions, group and time dependency.  Starter set provided.   

  • User Roles – starter set - fully configurable     

  • Assessments - classifications level, values, attributes and risk scoring

  • Dashboards

  • Report outputs - Custom Designer

  • SmartForms - Custom Designer     

Data In/Data Out - API

ModalConnect is designed for the collection of data from multiple sources to enhance the entity and association views when conducting assessments, reviews or investigations.

Extending beyond the capture of Information Reports and structured forms, ModalConnect enables data to be imported and connected to entities, associated with cases and investigations. 

Data can be exported in a variety of formats for reporting or integration with other systems (this feature is available within the Enterprise subscription)

Secure

You need high confidence that you are meeting laws and regulations that impact how data is accessed, processed, stored, transferred and destroyed.  You need confidence that information is being handled with the correct balance of confidentiality, integrity and availability whilst allowing work to flow achieving actionable outcomes.   

ModalConnect is underpinned by an intuitive configurable role based security model to meet the full spectrum of security needs from basic to a military strength ‘need to know’.  It’s supported by  ModalConnect’s hosting partner, Microsoft Azure providing best in class ability to meet a variety of compliance standards and data security best practice protocols.  Click here for more information. 

Microsoft Azure is ModalConnect’s hosting platform due to its ability to meet a variety of compliance standards and data security best practice protocols.  ModalConnect leverages Azure’s strong security and encryption protocols for data at rest and in transit to protect the confidentiality of information transcending between Modal’s Web client or APIs and databases.

 

ModalConnect utilises Azure’s ability for logical tenant isolation to segregate storage and processing for different organizations to ensure that customer data is not combined and to prevent one malicious or compromised customer from affecting the service or data of another. 

Microsoft Azure Active Directory (Azure AD) integration ensures organizations, and/or their information technology support personnel, can configure and maintain full control over access to data.  

 

ModalConnects security posture is strengthened by leveraging a second layer of access and authentication from within the application’s integrated administration and security toolset. 

The Microsoft Online Services Privacy Statement uses straightforward, transparent language to provide clarity around Microsoft data-use policies. Azure also undergoes independent audits against international standards such as ISO 27001, ISO 27018 and CSA CCM3.0.1, so organizations can have confidence that Microsoft is honouring its commitments. 

 

ModalConnect encrypts Azure SQL Database files in real time, using a Database Encryption Key (DEK), which is stored in the database boot record for availability during recovery.  TDE protects data and log files, using AES and Triple Data Encryption Standard (3DES) encryption algorithms. Encryption of the database file is performed at the page level. The pages in an encrypted database are encrypted before they are written to disk and are decrypted when they’re read into memory. 

 
 
 
 
 
 
ModalConnect Fact Sheet